Privacy Policy
Legal Statement
How we protect your privacy

This Online Privacy Policy & Legal Statement (the "Policy") applies to Love Coach Line, a Service provided by Expert Link, Incorporated. It is designed to enforce our commitment to the privacy of your personal information, and let you know how we collect and use it. This Policy applies only to activities on Love Coach Line and not to any sites we may link to. By using the service you accept our Policy. We may revise it at any time by updating the website. If you have any questions regarding this Policy, please contact us toll free at 1-800-639-3396 to speak with a Love Coach Line Customer Service representative.

In regards to interaction with certain services available through Love Coach Line, some written communications may be maintained by Love Coach Line. Love Coach Line does not screen or edit the content of communications between members and Advisors during online chat readings. Such communications are personal and private.

Information we collect about you

If you purchase from Love Coach Line, by phone, we collect and store the following personal information: Email Address, Name, Billing Address, Telephone Number

From time to time, we may share your personal information with Love Coach Line company representatives or agents, in order to provide services related to the maintenance, operation and marketing of the Service. A service provider’s use of such information is restricted by confidentiality agreements between Love Coach Line and such provider. Additionally, in special circumstances, your information may be shared with others in order to voluntarily comply with applicable laws, cooperate with law enforcement and protect the interests or safety of Love Coach Line or other visitors to this site. However, we will not voluntarily disclose your personal information to any third parties for marketing or promotional purposes and, except as otherwise provided in this Policy or by law, Love Coach Line does not sell, trade or rent your personal information to others.

At some point, Love Coach Line may sell or transfer subsidiaries, divisions or business units. If any such transactions occur, customer information relating to the transferred unit would likely be one of the transferred business assets. Also, if Love Coach Line or substantially all of its assets were acquired by another entity, customer information would be one of the assets transferred. However, any information transferred in these situations would remain subject to the terms and conditions set forth in the Privacy Policy in effect at the time of collection of the information (unless the customer consents otherwise).

Our service is intended for entertainment purposes, for adults 18 years of age and older. Our Love Coaches make every effort to provide you with helpful, insightful information. However, the information our advisors offer to you should not be used in place of any recommendations by medical professionals or other professional counselors. We want you to enjoy and benefit from your experiences with Love Coach Line.

Love Coach Line is not responsible for the content or privacy practices of a term partnership or affiliate websites to which Love Coach Line may link.

Love Coach Line and third-party marketing communications to you

In order to keep our customers informed about newsletters and special offers from Love Coach Line and/or our partners, we may send such information via postal mail, email or telephone, based on customer contact information. Details of each type of communication - and how to be removed from each list - are explained below.

Mailings – postal mail about other news, including, but not limited to, information about your account

Email marketing – periodic email communications from us about Love Coach Line news, information, or special offers

Additional Love Coach Line mailings – We will also communicate with you regularly by telephone or email to provide any services you request and expect from Love Coach Line. You may receive emails to alert you of the following: as confirmation of your new Love Coach Line account, to confirm your transactions through Love Coach Line, to let you know about important changes and improvements to our service, and to send you notices or other disclosures where we are required by law. Because they are essential to your account and your relationship with Love Coach Line, you are not able to opt out of these communications.

How to be added or removed from our lists

If you would like to be removed from Love Coach Line marketing communications, please Call our Customer Service Center at 1-800-639-3396, where Representatives are available to help you 24/7.

Contacting Us

If at any time to need to contact Love Coach Line, you may reach us at the following address: Love Coach Line P.O. Box 794 Langhorne, PA 19047

Terms & Conditions

By using the Love Coach Line you accept these Terms and Conditions. Unless amended or modified, these Terms and Conditions will remain in effect while you are a User, Subscriber or a Member. We may revise these Terms and Conditions at any time by updating the website. If you do not agree with these Terms and Conditions, please do not use the service.


Members – Those who choose to use any of Love Coach Line’s telephone services.

New Members – Those who have never purchased a reading

Service – Any provision of this service

Subscribers – Anyone who signs up for any or all of our features using our defined procedures.

User – Anyone, subscriber or not, who visits Love Coach Line or an affiliated service.

You – Any User to this service, including Subscribers and/or Members

Purchasing Love Coach Line Telephone Services

Love Coach Line offers you the opportunity to add dollars to your account for our telephone advice services. By creating a Love Coach Line account you agree that Love Coach Line reserves the right to restrict any member from using such service. Any and all new member offers apply to first time customers who have never made a Love Coach Line purchase. Falsely created accounts will be subject to review and suspension. All questions regarding telephone service memberships should be directed to our Customer Service line at 1-800-639-3396. Because of the sensitivity of your personal information, we cannot answer emails regarding account membership information. You agree that the information you provide us is true, accurate and complete.

Registration, Customer Accounts, Use of Site

Before you make any purchases, you must first establish a customer account. You are responsible for maintaining the confidentiality of your customer account information, including your Personal Identification Number (PIN) and for all activity that occurs under your account. You agree to notify Love Coach Line immediately of any unauthorized use of your account or password, or any other breach of security. You may be held liable for losses incurred by Love Coach Line or any other User of the service due to someone else using your PIN or customer account. You may not use anyone else's PIN or customer account at any time. You may not attempt to gain unauthorized access to the service, assist others in making such attempts or distribute instructions, software or tools for that purpose. Should you attempt to do so, your customer account will be terminated. You agree to provide us with accurate, current and complete information about yourself and your billing information as prompted by the registration process. You may update any of your customer account information, designate a different credit card to be billed or change the applicable expiration date on your currently designated credit card by contacting our Customer Service Center at 1-800-639-3396. You may not use any automatic device, program, algorithm or methodology or any similar or equivalent manual process, to access, acquire, copy, probe, test or monitor any portion of the service or any Content. You may not in any way reproduce or circumvent the navigational structure or presentation of the service or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the service. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the service or any of the systems or networks comprising or connected to the service. Please note that Love Coach Line may, in its sole discretion and without prior notice to You, terminate your ability to make purchases for any reason or for no reason. YOU AGREE THAT LOVE COACH LINE WILL NOT BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR TERMINATION OF YOUR ABILITY TO MAKE PURCHASES ON THE SERVICE OR IN ANY OTHER MANNER.

Conditions of Sale and Payment Terms

To purchase any goods and/or services on our service, You must be (a) at least eighteen (18) years of age or the applicable state age of majority, whichever is older (b) a natural person (no corporations, partnerships or other legal entities), and (c) a resident in the 50 states of the United States of America, exclusive of its commonwealths, territories and possessions or Canada. Prior to the purchase of any of our services, You must provide us with a valid credit card number and associated payment information including all of the following: (i) your name as it appears on the card, (ii) your credit card number, (iii) the credit card type, (iv) the date of expiration and (v) any activation numbers or codes needed to charge your card. By submitting that information to us, you hereby agree that you authorize us to charge your card at our convenience but within thirty (30) days of credit card authorization. All purchases will be billed as "Expert Link, Inc." and will appear on your payment statement as such.

Methods of Payment, Credit Card Terms

All payments must be made by VISA, MasterCard, American Express, Discover or Diners club (each of which may be removed by Love Coach Line in its sole discretion). Unless expressly set forth on the Love Coach Line service, we do not accept any other payment form. If we offer or accept any other form of payment, You hereby agree to all restrictions, terms and conditions associated with such additional form of payment. Your card issuer agreement governs your use of your designated card, and you must refer to that agreement and not this Terms of Use to determine your rights and liabilities as a cardholder. YOU, AND NOT LOVE COACH LINE, ARE RESPONSIBLE FOR PAYING ANY UNAUTHORIZED AMOUNTS BILLED TO YOUR CREDIT CARD BY A THIRD PARTY. You agree to pay all fees and charges incurred in connection with your purchases at the rates in effect when the charges were incurred. Unless you notify Love Coach Line of any discrepancies within thirty (30) days after they first appear on your credit card statement, you agree they will be deemed accepted by You for all purposes. If Love Coach Line does not receive payment from your credit card issuer or its agent, You agree to pay all amounts due upon demand by Love Coach Line or its agents.

Order Acceptance Policy

Love Coach Line reserves the right at any time after receipt of your order to accept or decline your order for any reason. All payment information must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any purchase. All purchases will be billed as "Expert Link, Inc." and will appear on your payment statement as such.

Modifications to Prices or Billing Terms


Limitation on Liability and Disclaimer of Warranty

Under no circumstances will we be liable to any Subscriber, non-Subscriber, Member or non-Member regarding the use of this Service. Our maximum liability shall be no more than the fee You have paid Love Coach Line, if any.

The User of the service does so at the User's risk. Neither Love Coach Line nor any of its officers, directors, employees, agents, third-party content providers, merchants, sponsors licensors and/or the like, warrant that any of the services will be uninterrupted or error-free; nor do they make any warranty as to the results that may be obtained from the use of the service or any future services developed by Love Coach Line nor, as to the accuracy, reliability, or timeliness of any information content, service, or merchandise provided through the service. We do not guarantee that this site or emails from us will be free of viruses or harmful components. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

Improper Use

You must not use the service for any fraudulent, harassing or offensive or illegal activity. You agree not to engage in any activity that would impair the proper functioning of the service. You must not, and by using the service agree not to, impersonate another person or submit materials that contain viruses or other programming routines or engines intended to damage, interfere with or intercept any system, data or information. We may investigate occurrences that we believe may involve any such activity and cooperate with law enforcement authorities in prosecuting any violations of law.

You agree that the laws of Pennsylvania without regard to conflicts of law provisions will govern any dispute regarding these Terms and Conditions.

All Rights Reserved.

The service and all of its contents are protected by copyright laws and/or trademarks or other laws. No part may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the written permission of Love Coach Line.

This Terms & Conditions Agreement constitutes the entire agreement between You and us and governs you use of the Service, superseding any prior agreements between You and us with respect to the Service.

Last Updated: 01/06/2011